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PRIVACY POLICY

Privacy and Cookie Policy

AQUAGOLD SAS

Last Updated: 22/12/2024

This Privacy and Cookie Policy (hereinafter referred to as the "Privacy Policy") describes how AQUAGOLD SAS, located at 50 Avenue des Champs-Élysées, 75008 Paris, France, processes your personal data collected through the website www.aquagoldfinetouch.eu (hereinafter referred to as "the Site") when you browse our website, purchase a product, subscribe to our services, or interact with us in a business or professional relationship.

We are committed to protecting your personal data and processing it in accordance with applicable legislation, including the General Data Protection Regulation (GDPR).

1. Personal Data Collected

The types of data we may collect include:

  • Contact Information: Name, postal address, email address, phone number.
  • Professional Information: Organization name, job title, experience with our products.
  • Transaction Information: Credit card details (via secure third-party providers), billing address, delivery address.
  • Account Identifiers: Username and password to access your customer account.
  • Interaction History: Purchases, communications with our teams, participation in promotions.
  • Technical Information: IP address, browser type, cookies, and browsing data.

2. Purpose of Data Processing

We use your personal data for the following purposes:

  • Providing our services: Order processing, account management, customer support.
  • Improving our products: Gathering customer feedback to enhance and optimize our offerings.
  • Marketing and communications: Sending information about our products, promotions, and events.
  • Legal compliance: Ensuring compliance with legal or regulatory obligations.
  • Site optimization: Statistical analysis and personalization of your user experience.

3. Legal Basis for Processing

Your data is processed based on the following legal grounds:

  • Consent: When you agree to receive our marketing communications.
  • Contract: To execute an order or a contract.
  • Legal obligation: When the law requires us to retain certain information.
  • Legitimate interest: To improve our services and provide you with an optimal experience.

4. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • Third-party service providers: For logistics, payment processing, and marketing.
  • Business partners: To provide products or services related to your interests.
  • Legal authorities: When required by law.

In the event of a business transaction, such as a merger, acquisition, or business sale, your data may be transferred.

5. Your Rights

In accordance with applicable regulations, you have the following rights:

  • Access: Obtain a copy of your personal data.
  • Rectification: Request the correction of inaccurate data.
  • Erasure: Request the deletion of your data unless its retention is required by law.
  • Data portability: Receive your data in a structured format.
  • Objection: Refuse certain processing, particularly for marketing purposes.

To exercise your rights, contact us at info@myaquagold.com. Please include proof of identity with your request.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described or to comply with legal obligations.

7. Cookies and Similar Technologies

The Site uses cookies to:

  • Ensure proper functioning of the Site.
  • Analyze audience metrics and improve your experience.
  • Personalize content based on your preferences.

You can manage your preferences by adjusting your browser settings. Note that disabling cookies may affect certain Site functionalities.

8. Data Security

We use advanced technologies, such as SSL encryption, to protect your data against unauthorized access or accidental loss. However, as no internet transmission is completely secure, we cannot guarantee absolute security.

9. Links to Third-Party Websites

The Site may contain links to external websites. We are not responsible for their content or their privacy practices. We encourage you to review the privacy policies of these third-party websites.

10. Children Under 13

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we hold information about a child, please contact us at info@myaquagold.com.

11. Changes to the Privacy Policy

We reserve the right to update this Policy. Any changes will be published on this page with a new updated date. We encourage you to review this page regularly.

12. Contact

For any questions or requests regarding your personal data:

📧 Email: info@myaquagold.com

🏢 Address: AQUAGOLD SAS, 50 Avenue des Champs-Élysées, 75008 Paris, France